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- Why cant my laptop connect to zoomZoom has its own set of Video Settings that manages the camera that's connected or built-into your device. These can be used on a computer to select the. If the Zoom video is not working, you won't be able to connect with others on screen · It is available for Windows, but it can also be downloaded. Proximity to Router/Hot Spot. Bring your laptop or device closer to your router or hot spot connection. numberkey-on-keyboard(1) Check Bandwidth.
Switch to Phone Audio: If you have an unstable connection, you can join the meeting by phone.
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